Six Sigma and UNF

I'm very excited to have been invited to Robert Augspurger's HSA 6758 Quality Management in Health Care class. Robert has asked that I speak about Six Sigma, my experiences and how it works in the health care world. We'll likely review the DMAIC process, the 15 Deliverables and the Project Charter I use here at UNF. This comes on the heals of of Barbara Tuck's special workshop with his class to show students how to search our databases to find pertinent information on six sigma projects undertaken in health care and should be another great opportunity to show how the library can be a partner in education at UNF.

Password Problems

Last week we discovered that there are some special characters allowed for UNF accounts that do not work with the library automation system. The characters  $ + # % & are not accepted when trying to log in and renew items are check library account status. We have requested changes to library and ITS web pages. In the mean time, keep using tough passwords but, please, avoid the above characters.