Thursday, December 17, 2009

More Print/Copy Issues

The color webprint issues remain unresolved and now we have a new glitch. The color copier devices reads that the charge for color copies is 9¢ per page. That is incorrect and it will charge 50¢ per page. The appropriate people have been informed and we are waiting to hear back. I'll post up when I have more information.

Web Printing is Now Available at UNF, but.....

Web printing is a great tool I've been asking Auxiliary Services to add since about May. It enables patrons to use their own computers to print to our pay-4-print system without any form of configuration or driver installation. The only limitation is the file support which is pretty good but does omit .odt or the open document format. I've made a brief video walk-through so you can take a look.

Now for the down side. Color printing is not working properly. If you send a file through the web printing page to the color queue, you will be charged for a color print but it will come out of one of the monochrome printers. I've submitted a ticket and spoken with Auxiliary Services and others and will give an update once I hear something back
Looks like web printing is working properly now.